Terms & Conditions

mymistris.com is a service providing website of NetFrame Softwares that allows consumers to browse, select and request varies services from the website.
mymistris.com provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages to help make your shopping experience with MY MISTRIS as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this website or service, you acknowledge that you have read and understood and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including Copyright and Trademark laws.
If you do not agree to these terms, please do not use mymistris.com web site.
If you would like to provide feedback about mymistris.com web site, or recommend a way we can improve the buying experience, please write to mymistris2023@gmail.com
If you have any questions about these Terms and Conditions, please contact MY MISTRIS on mymistris2023@gmail.com.

Your privacy is important to us and we will protect it.
mymistris.com collects, stores, processes and uses your information in accordance with MY MISTRIS. By using the website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website by MY MISTRIS in accordance with MY MISTRIS's Privacy Policy. Please review MY MISTRIS's Privacy Policy.

This mymistris.com web site is owned and operated by NetFrame Softwares. Unless otherwise noted, all design and content included on this web site, including text, graphics, logos, icons, images, artwork, products, audio and video clips and software is the property of NetFrame Softwares.

MY MISTRIS makes all reasonable efforts to display the products listed for services on its website as accurately as possible. However, the colours we use, as well as the display and colour capabilities of your computer monitor, will affect the colours that you actually see on your screen. MY MISTRIS cannot guarantee that your monitor's display of any product colour, texture or detail will be accurate. In addition, MY MISTRIS does not warrant that product descriptions or other content are accurate, complete, reliable current or error-free. While MY MISTRIS makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, MY MISTRIS reserves the right to refuse serve that item. If the pricing error is discovered after payment has been finalized, MY MISTRIS reserves the right to cancel the service/services and refund the transaction in full. If a product offered by MY MISTRIS is not as described, your sole remedy is to return it in unused condition.

Website user shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this website and all charges related thereto. MY MISTRIS shall not be liable for any damages to the website visitor's equipment resulting from the use of this website.

Any user who wishes to request any services from the website can either:
Add the selected services directly to the shopping cart with customizable options available on the service page; or
Customize services by filling details of customization available under the trending tab; or
Choose from the selection of service available on the website and add the item to your request, or call our trained consultants on +91 78284 23860 to place an order.
The user will receive the form for ordering via email based on their convenience.
In the event of a user wishing to make a service request and doesn’t have an account on mymistris.com, he/she will have to register onto the website / app after adding the service item to the request cart. The users shall also provide any other mandatory information required under law like Permanent Account Number (PAN) and/or GST number at the time of service request.
Orders are normally considered complete only after the payment has been received by mymistris.com unless the order is on complete Cash on Delivery (COD)
To confirm the orders, our service consultants at mymistris.com may call up the users who have placed service request through the website at any given time.

mymistris.com may, at its sole discretion, request the user to pay a percentage of the value of the transaction as an advance at the time of placing the service request. The balance payment for the order shall be paid by the user at the time of service completion. Failure to pay the balance amount at the time of the service completion shall be treated as a fraud act and company is free to raise a police complaint. Any advance amount paid by the user at the time of request shall not be refunded by mymistris.com to the user in the event of fraud for any reason whatsoever.
We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization of any transaction, on account of the cardholder having exceeded their pre-set limit.